Some users experiencing login issues

Incident Report for TimeFiler

Resolved

This is now resolved for the applicable users.

Posted Feb 27, 2024 - 14:18 NZDT

Update

It is not a wider outage - the issue is isolated to specific customers and we continue to investigate the cause for those users.

If you or your users experiences an issue, please report it to support@timefiler.com as usual.

Posted Feb 27, 2024 - 13:30 NZDT

Investigating

A handful of customers have reported getting an error in TimeFiler. We are looking into whether this is a wider issue.

Posted Feb 27, 2024 - 13:12 NZDT

This incident affected: Main Application.