All Systems Operational
Main Application ? Operational
Sync Services ? Operational
Mobile Applications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TimeFiler maintenance Aug 2, 2024 21:30-23:00 NZST
On Friday evening 2 August TimeFiler will be unavailable for up to 90 minutes while we maintain our database servers.

This will be followed by a further scheduled outage on 9 Friday and 2-3 more on Fridays following that. Most customers will experience only one of these outages.

We will post a reminder an hour before each planned outage and at the start and end of the outage.

Friday 2 August
NZST 2100 - 2230
AEST 1900 - 2030
ACST 1830 - 2000
AWST 1700 - 1830
UTC 0900 - 1030

Posted on Jul 25, 2024 - 09:57 NZST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - We have now marked this incident as closed.
Jul 22, 19:45 NZST
Update - CloudFlare advises that the fix has been applied:
> A fix has been implemented and we are monitoring the results.
> As at 7:20am UTC
(7:20pm NZST, 5:20pm AEST, 4:50pm ACST, 3:20pm AWST)

Jul 22, 19:42 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 17:58 NZST
Investigating - Some customers have reported getting a CloudFlare error when logging into TimeFiler. All traffic to TimeFiler goes through CloudFlare.

This website shows there is an issue with that service at the moment:
https://www.cloudflarestatus.com/

We'll keep an eye on it. The status shows a fix is being implemented (see attached screenshot) as of 3:48am UTC (3:48pm NZ, 1:48pm AEST, 1:18pm ACST, 11:48am AWST).

Note: this is unrelated to the CrowdStrike issue from last Friday. TimeFiler is not affected by this outage.

Jul 22, 17:40 NZST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.